Privacy Policy
Last updated: February 3, 2026
Introduction
SydoHealth ("we", "us", or "our") is operated by Mobali Solutions OÜ. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website and mobile application.
Data Controller
Mobali Solutions OÜ is the data controller for your personal data. We are registered in Estonia and comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information we collect
Website
- Contact information — Email address when you join our waitlist
- Analytics data — Anonymous usage data via Google Analytics (with your consent)
- Support communications — Messages you send through our chat widget
Mobile App
- Health data — Data from Apple HealthKit or Google Health Connect that you choose to share
- Account information — Email address and authentication data
- App usage data — How you interact with the app features
How we use your information
- To provide AI-powered health insights and summaries
- To send you updates about SydoHealth (with your consent)
- To respond to your support inquiries
- To improve our services and user experience
- To comply with legal obligations
Health data privacy
Your health data is treated with the highest level of care. We only access health data you explicitly grant permission for. Health data is processed locally on your device when possible. If you enable sync, your data is encrypted and stored securely in the EU.
We never sell your health data. We do not share your health data with third parties for advertising or marketing purposes.
Data storage and security
- Data is stored securely on servers located in the European Union
- We use industry-standard encryption for data in transit and at rest
- Access to personal data is restricted to authorized personnel only
- We regularly review and update our security practices
Your rights
Under GDPR and applicable laws, you have the right to:
- Access — Request a copy of your personal data
- Rectification — Correct inaccurate personal data
- Erasure — Request deletion of your personal data
- Portability — Export your data in a portable format
- Restriction — Limit how we process your data
- Objection — Object to certain processing activities
- Withdraw consent — Withdraw consent at any time
To exercise these rights, contact us at support@sydohealth.com.
Data retention
We retain your personal data only for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required to retain it for legal purposes.
Third-party services
We use the following third-party services:
- Google Analytics — Website analytics (with consent)
- Web3Forms — Waitlist form processing
These services have their own privacy policies. We encourage you to review them.
Children's privacy
SydoHealth is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have collected data from a child, please contact us immediately.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last updated" date at the top indicates when this policy was last revised.
Contact us
If you have questions about this Privacy Policy or our data practices, please contact us:
Mobali Solutions OÜ
Email: support@sydohealth.com